Mastering Team Skills and Interpersonal Communication. Chapter 2.

Quote: "Teamwork is the ability to work together toward a common vision. The ability to direct individual accomplishments toward organizational objectives. It is the fuel that allows common people to attain uncommon results." Andrew Carnegie

 

 

 

In chapter 2 you will learn about the advantages and disadvantages of working in teams, describe the characteristics of effective teams. Learn guidelines for collaborative communication and technologies and explain how to give constructive feedback. Also productive team meetings. The importance of nonverbal expression. Team is a unit of two or more people who share a mission and the responsibility for working to achieve a common goal. Problem-solving teams and task forces assemble to resolve specific issue and disband when their goals have been accomplished.Communication at its best.

Advantages and Disadvantages in working in a group.

Advantages: 
Diversity of views- Team members can bring a variety of perspective to the decision-making – as long as these diverse viewpoints are guided by a shared goal.
Information- By pooling the experience of several individuals, a team has access to more information in the decision-making process.
Disadvantages:
Groupthink- it occurs when peer pressures cause individual team members to withhold contrary or unpopular opinions. The result can be decisions that are worse than the choices the team members might have made.
Hidden agendas- private, counter-productive motives, such as a desire to take control of the group, to undermine someone else on the team, or to pursue a business goal that runs counter to the team’s mission.
High costs- Aligning schedules, arranging meetings, and coordinating individual parts of a project can set eat up a lot of time and money.

Teams can lead to win-lose or lose-lose outcomes to the detriment of the entire team. For a win-win strategy to work...

• Everybody must believe that it is possible to find a solution that both parties can accept.
• Also cooperation is better for the organization than competition.
• The other party can be trusted.
• Greater power.

   http://www.ehow.com/effective-communication-in-business/

 
Improved for performance- Working in teams can unleash new levels of creatively and energy in workers who share a sense of purpose and mutual accountability. 

Achieving Success through Effective Business Communication. Chapter 1.

In chapter 1 it will explain the importance of effective communication to your career and to companies you will work with. It helps you describe the communication skills employers will expect you to have and the nature of communicating in an organization. It also describes the communication process model and the ways the social media are changing the world of business communication. The chapter also gives you guide lines for using communication technology effectively. Last but not least gives you guidelines for making ethical communication decisions.

In the business world effective communication always needed to communicate through Internet, diverse work force, and team-based organization.  Communication must be practical, factual, concise, clear, and persuasive. Communication in organization is really importance to keep progress still on track. There are internal communications that are used to communicate within organization and External communication that use to carries information up, down, and across the organization. Both internal and external communications are being used in formal and informal communication.

It provides:

• Practical information
• Clarify expectation
• Gives facts rather than vague impressions
• Present information efficient manner

An audience centered approach involves understanding and respecting the members of your audience and making every effort to get your message across in a way that is meaningful to them. (you attitude). When keeping your audience’s needs in mind helps you ensure successful messages.

Crowdsourcing is a problem solving that business groups come together to find a solution. Also problems are broadcast to an unknown group of solvers in the form of an open call for solutions and insight to market trends.

Business Communications 2.0 can increase the speed of communication, lower cost, improve expertise and boost employee satisfaction in both internal and external communication. In Business Communications 1.0 messages scripted by designated communicators, then approved by authority, everything is very simple structured. A business tendency of 1.0 is publication and lecture where as 2.0 is conversation and discussion. Meaning 2.0 is faster communication to improve business and satisfaction and better to use.

Video on communication skill.