Thursday, February 23, 2012

Mastering Team Skills and Interpersonal Communication. Chapter 2.

Quote: "Teamwork is the ability to work together toward a common vision. The ability to direct individual accomplishments toward organizational objectives. It is the fuel that allows common people to attain uncommon results." Andrew Carnegie

 

 

 
In chapter 2 you will learn about the advantages and disadvantages of working in teams, describe the characteristics of effective teams. Learn guidelines for collaborative communication and technologies and explain how to give constructive feedback. Also productive team meetings. The importance of nonverbal expression. Team is a unit of two or more people who share a mission and the responsibility for working to achieve a common goal. Problem-solving teams and task forces assemble to resolve specific issue and disband when their goals have been accomplished.Communication at its best.

Advantages and Disadvantages in working in a group.

Advantages: 
Diversity of views- Team members can bring a variety of perspective to the decision-making – as long as these diverse viewpoints are guided by a shared goal.
Information- By pooling the experience of several individuals, a team has access to more information in the decision-making process.
Disadvantages:
Groupthink- it occurs when peer pressures cause individual team members to withhold contrary or unpopular opinions. The result can be decisions that are worse than the choices the team members might have made.
Hidden agendas- private, counter-productive motives, such as a desire to take control of the group, to undermine someone else on the team, or to pursue a business goal that runs counter to the team’s mission.
High costs- Aligning schedules, arranging meetings, and coordinating individual parts of a project can set eat up a lot of time and money.

Teams can lead to win-lose or lose-lose outcomes to the detriment of the entire team. For a win-win strategy to work...
  • Everybody must believe that it is possible to find a solution that both parties can accept.
  • Also cooperation is better for the organization than competition.
  • The other party can be trusted.
  • Greater power.

 
Improved for performance- Working in teams can unleash new levels of creatively and energy in workers who share a sense of purpose and mutual accountability.